Lifetime Access at ₹1227/-

How to Build Great Client Relationships Through Emails and Calls

Without the Fear and Stress of Miscommunication in Less Than 3 Weeks

Even If You’ve Faced Communication Roadblocks Before.

Introducing the Email Etiquette and Telecalling Mastery Course

A Proven, Bulletproof Step-by-Step Framework For Success!

📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"

🏢 Delivered & Trusted by Leading MNCs

Course Highlights!

( 14+ Hours of Practical Content | Corporate-Trusted )

💡 Did you know many businesses depend on emails and telecalling for client relationships but struggle to master these skills, leading to fear, stress, poor performance, and missed opportunities? Fortunately, it doesn’t have to be this way! Presenting Email Etiquette & Telecalling Mastery Course

📩📞 This Course will help you to:

  • Build strong client relationships
  • Use the right tone and words over calls and emails
  • Build rapport quickly 
  • Handle any customer situation 
  • Manage difficult customers with ease 
  • Boost your confidence in every interaction

In short: this course will equip you with the tools to turn every conversation into a stepping stone for success.

You're just one step away from building Great Client Relationships🤝

🌍 Taught to Employees of International Companies

🤔 Wondering if This Course Is for You? Check Below!

Are you a recent graduate eager to enter the workforce and master the nuances of professional communication? 

Have you recently joined a new company and want to learn the ins and outs of effective email and telecalling?

Are you an experienced professional looking to refine your email and telecalling skills to further excel in your career?

Are you a freelancer or entrepreneur who relies on email and telephone for crucial business communication with clients or customers?

If you’ve checked any of the boxes ☑ above, you CAN’T miss this Mastery Course 🚀.

"This mastery course will provide you with Powerful Strategies to build Strong Rapport with your Customers!"

Through this course, you will

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  • Improve Email Clarity and Conciseness
  • Reduce Misunderstandings and Conflicts
  • Depict Empathy in your Emails for Stronger Relationships
  • Develop Confidence in Email Writing
  • Gain mastery in telecalling, elevating your communication skills to new heights
  • Refine your ability to establish strong relationships and trust with customers over the phone.
  • Master muting, escalation, and hold management for outstanding service
  • Learn the rapport-building process and its importance in connecting with customers
  • Build confidence in handling different customers

🌍 This course has been successfully taught to employees of international companies, empowering them to build and strengthen lasting client relationships through calls and emails.

📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"

You’re Just One Step Away from Your Growth ⬆️

🏢 Delivered & Trusted by Leading MNCs

Who is this Course for?

📩📞 "From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"

2-day, 💯% Money-Back Guarantee

🏢 Delivered & Trusted by Leading MNCs

What you will Learn in this Mastery Course:

  • Introduction to Emails
  • Email Writing Essentials
  • Key Considerations Before Writing an Email
  • Recipient Headers: To, Cc, Bcc
  • Do's and Don'ts of Email Components
  • Mastering Email Tone for Great Client -Relationship
  • Understanding Email Tone and Its Components
  • Secrets to Setting the Right Tone
  • Crafting the Email Body
  • Structuring Body Paragraphs (with examples)
  • Different Types of Emails
  • Closings, Signatures, and Attachments
  • Effective Email Closings and Signatures (with examples)
  • Key Points for Adding Attachments
  • Empathy in Emails to Build Customer Rapport
  • Understanding Empathy from a Psychological Perspective
  • Demonstrating Empathy in Emails (with examples)
  • Advanced Email Etiquette: Enhancing Client Relationships
  • Additional Tips for Professional Email Communication
  • Bonus: Professional Chat Communication Etiquette Mastery Course
  • Bonus: AI Tools Demo – Learn how to enhance your email writing using the latest AI-powered techniques
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  • Introduction to Telecalling
  • Telecalling Essentials
  • Phases of Telecalling
  • Questioning Technique
  • Rapport Building Techniques :Enhancing Client Relationships
  • Understanding rapport & Importance of rapport in telecalling
  • Different Rapport Building Tools for Calls
  • Customer Service Skills
  • Handling Mute, Hold, and Escalation
  • Dead Air: How to Avoid It
  • Dealing with Difficult Customers
  • Bonus Course: Professional Conduct
  • Ownership & Accountability Mindset
  • Bonus Course: Cross-Cultural Communication Etiquette Course

📩📞 "From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"

🌍Beta Version Successfully Taught to Global Company Employees

💡Benefits of taking this Course

Imagine being calm and in control, whether it’s a tough email or a difficult phone call. No more anxiety before hitting 'send' or dread before every call. This course guides you through proven techniques, turning stressful emails and calls into opportunities to build lasting client relationships.

  • Familiarize yourself with crucial Email Etiquette Guidelines
  • Gain a deep understanding of every component of an email
  • Gain a deep understanding of email tone and its components
  • Understand Empathy as defined by psychologists and how it applies to email communication
  • Learn to minimize miscommunication and conflicts with effective email techniques
  • Learn how to strengthen professional relationships by avoiding email mistakes
  • Learn how to boost your credibility and professionalism via emails
  • Master the art of telecalling to enhance your communication skills and effectiveness
  • Understand the phases of telecalling to navigate conversations smoothly and professionally
  • Learn essential techniques for building rapport and connecting with customers over the phone
  • Develop questioning techniques to gather information effectively and address customer needs
  • Acquire customer service skills to handle various tasks such as muting, escalation, and managing holds
  • Gain confidence in dealing with difficult behaviors, including angry and argumentative customers
  • Open doors to new career opportunities and advancement by mastering this indispensable skill
  • Stand out in customer-facing roles with your ability to provide outstanding service and support
  • Increase your efficiency and effectiveness in handling telephonic interactions, leading to improved outcomes and customer satisfaction

This course will save you:

🕒 TimeEliminate trial and error with a step-by-step system that delivers quick results.
💪 EffortSkip the guesswork with a structured approach that simplifies client communication.
😌 Mental StressGain confidence and ease anxiety with proven strategies for effective communication

You’re Just One Step Away from Your Growth ⬆️

2-day, 💯% Money-Back Guarantee

🏢 Delivered & Trusted by Leading MNCs

🎁13 Bonuses!!

You Will Also Receive Valuable Bonuses worth Rs 20,000/-

📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"

You’re Just One Step Away from Your Growth ⬆️

COURSE PLAN

  • Video Lectures in Hindi
  • Lifetime Access
  • Access to Email and Telecalling Workbooks
  • Access to Email and Telecalling Toolkit (Bonuses)
  • Assignments & Assessments
  • Additional Bonus Courses
  • Course Community
  • Certifcate of Completion(Bonus)

₹ 1227/-

Actual Cost: ₹ 2999/-

2-day, 💯% Money-Back Guarantee

🏢 Delivered & Trusted by Leading MNCs

  • Video Lectures in English
  • Lifetime Access
  • Access to Email and Telecalling Workbooks
  • Access to Email and Telecalling Toolkit (Bonuses)
  • Assignments & Assessments
  • Additional Bonus Courses
  • Course Community
  • Certifcate of Completion(Bonus)

₹ 1227/-

Actual Cost: ₹ 2999/-

2-day, 💯% Money-Back Guarantee

🏢 Delivered & Trusted by Leading MNCs

📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"

We are offering a 2-day full refund policy for your 100% satisfaction, no questions asked!

Premium Experience 👑

Pre-Recorded Content

Access the video lectures and bonus content at your own pace and convenience.

Lifetime Access

Access the course anytime and receive free updates for all future upgrades.

E-books and Bonuses

Lifetime Access to all e-books, assignments, workbooks & assessments.

Future Updates

Receive access to all future updates, keeping you aligned with the latest industry trends and best practices.

Course Community

Become part of the exclusive Softskillspedia Titans Community and learn with your fellow learners.

2-Day Refund Policy

If you're not satisfied within 2 days of purchase, we'll provide a full refund of the course price—No questions asked!

Expertly Designed Content

Benefit from modules crafted by an International Corporate Trainer for practical and impactful learning.

Trusted by MNCs

Learn from a course that has been successfully delivered to multinational corporations, to enhance their employees client relationship skills.

Certificate of Completion

Earn a sharable certificate of completion to showcase your commitment.

2-day, 💯% Money-Back Guarantee

With our “100% Satisfaction Guarantee” for the Email Etiquette and Telecalling Mastery course, you can enroll with confidence, knowing that this comprehensive training has been successfully delivered to numerous multinational corporations, aiding countless working professionals in mastering the intricacies of effective communication. Through this course, you will unlock invaluable insights and techniques tailored to enhance your proficiency in email etiquette and telecalling, empowering you to excel in your professional endeavors. To ensure your complete satisfaction, we offer a 2- day 💯% money-back guarantee. If, for any reason, you are not fully satisfied with the course within the first 2 days of your purchase, simply let us know, and we will provide a full refund with no questions asked. Your investment in your professional development is our top priority, and we are here to support you.

🏢 Delivered & Trusted by Leading MNCs

Meet Your Coach

Esha Manchanda

Customer-Relationship Coach | Corporate Leadership and Soft Skills Coach | Public Speaker

Esha is a certified, Customer-Relationship, Leadership and Soft Skills Corporate Trainer, who has transformed the lives of numerous professionals through her deep expertise and passion for personal growth. By qualification, she is an Engineer with a Bachelor of Engineering Degree in Computer Engineering from the prestigious University of Pune. Early in her career, she worked as an Escalation Network Engineer at leading tech giants like Cisco and Orange, gaining valuable experience in the corporate world.

However, despite her technical background and success in the IT field, she always felt a strong pull towards connecting with people on a more meaningful level. Her passion for communication, leadership, and personal development inspired her to make a bold shift in her career path, moving from engineering to training. She realized that her true calling was to help others succeed, by empowering them with the essential communication and leadership abilities that drive success in the corporate world.

Today, she works full-time as a Customer-Relationship, Leadership, and Soft Skills Coach, where she has carved a niche for herself as a highly sought-after trainer. Her workshops and training programs have been delivered to employees at leading multinational corporations such as VMware, British Connections, Checkpoint, and many others. Through her courses, she helps professionals unlock their full potential by mastering the art of communication, building strong client relationships, and developing key leadership traits.

3k+ Professionals

Trained From MNC'S

 

Empowered Minds Globally

Delivered International & National Trainings

Don't Just take our Words!

"See what employees from international MNCs have to say about Esha's trainings."

"Successfully delivered this course to leading MNCs "

🔥NOW'S THE Time TO ACT

🚨 Don’t Miss Out on Transforming Your Client Relations! 🚨

Imagine this: If you skip this opportunity, you’ll miss out on mastering crucial client relationship skills through email and telecalling for just ₹1227 – less than the cost of 3 pizzas! 🍕

🔥 Here’s what could happen: You might struggle with building strong client connections via email and phone, missing out on the chance for 10x growth in your professional relationships. Our corporate price is 5x times per seat for employee training, and you’ll be losing the exceptional value and actionable insights we’re offering at this special price.

💡By enrolling now, you’ll not only gain access to a proven system that has transformed professionals at top MNCs, but also enjoy:

 

  • Confidence in every email and call.
  • Relief from the fear, stress, and guesswork of client communication with strategies that build strong, lasting client relationships using emails and calls.
  • Exclusive bonuses, including valuable e-books, PDFs, and mini-courses to further enhance your client relationships.
  • Lifetime access to the course, complete with updates and support from the Softskillspedia Titans Community, where you’ll connect with like-minded peers and receive continuous guidance from your coach.
White Playful Doodles Mind Map Brainstorm (7)

📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"

You’re Just One Step Away from Your Growth ⬆️

🏢 Delivered & Trusted by Leading MNCs

FAQs

Most Frequently Asked Questions

We’ll begin with the basics and gradually move to advance topics during the mastery course.

This course is available in Hindi & English language.  

  • This course will benefit your career or professional development by equipping you with essential skills in telecalling and email etiquette. These skills are highly sought after in various industries and can significantly enhance your effectiveness in communication, customer service, and professional interactions. By mastering telecalling techniques and email etiquette, you’ll be better equipped to excel in roles that involve client communication, sales, customer support, and more.
  • This course is suitable for individuals at all levels, including beginners. No prior experience is required to enroll in this course. The content is designed to cater to learners with varying levels of familiarity with telecalling and email etiquette concepts. Whether you’re new to the field or looking to refine your existing skills, you’ll find valuable insights and practical techniques to enhance your proficiency in communication.
  • There are no specific prerequisites for enrolling in this course. It is open to anyone interested in improving their telecalling and email etiquette skills. Whether you’re a working professional, student, entrepreneur, or job seeker, you’ll find the content accessible and relevant to your needs. All you need is a willingness to learn and a desire to enhance your communication abilities.
  • Yes, upon successful completion of the course, you will receive a certificate of completion. This certificate serves as a recognition of your achievement and demonstrates your commitment to professional development. You can showcase this certificate on your resume, LinkedIn profile, or professional portfolio to highlight your newly acquired skills in telecalling and email etiquette.
  • Yes, the course includes assignments and assessments to reinforce learning and measure your understanding of the material. 
  • Absolutely! Once you enroll in the course, you’ll gain access to the Email Etiquette & Telecalling Mastery Course Softskillspedia Titans WhatsApp community, where you can ask questions, seek assistance, and connect with your fellow peers and trainer.