Lifetime Access at ₹1227/-
Presenting
Corporate Email Etiquette & Telecalling Mastery Course
How to Handle Emails, Client Calls, and Difficult Conversations
with Confidence and Professionalism — in Just 3 Weeks.
Even If You’ve Faced Communication Roadblocks Before.
A Proven, Bulletproof Step-by-Step Framework For Success!
- Successfully delivered to leading MNCs
📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"
Course Highlights!
( 14+ Hours of Practical Content | Corporate-Trusted )
- 14 Hours+ Content
- Delivered & Trusted by MNCs
- Course Community
- AI Tools Demo
- Bonuses: Mini Courses
- Certification of Completion
- Evaluation of Assignments
- E-books ( Platinum Plan )
- Lifetime Access ( Platinum )
🏢 Delivered & Trusted by Leading MNCs
💡Did you know that in today’s professional world, emails and client calls are key to building strong client relationships? Yet many professionals struggle—leading to stress, low confidence, and missed opportunities. But it doesn’t have to be this way. Presenting: Corporate Email Etiquette & Telecalling Mastery Program.
This Course will help you to:
Core Program –
- Use the right tone, words, and structure in professional emails
- Communicate confidently and clearly on client calls
- Build rapport quickly and create a positive first impression
- Handle customer interactions with clarity and professionalism
- Manage difficult customers with ease and emotional intelligence
- Avoid miscommunication and respond with confidence in every situation
- Boost your confidence in every written and spoken interaction
- Use AI tools like ChatGPT, Grammarly, and others to refine, polish, and improve professional emails with better clarity and tone
Platinum Plan — Includes Everything Above +
- Communicate confidently using both verbal and non-verbal cues
- Understand and use body language, eye contact, and gestures effectively
- Improve your presence, confidence, and impact in client interactions
- Align your words, tone, and body language for powerful communication
In short: this course will equip you with the tools to turn every conversation into a stepping stone for success.
You're just one step away from building Great Client Relationships🤝
🤔 Wondering if This Course Is for You? Check Below!
Are you a recent graduate eager to enter the workforce and master the nuances of professional communication?
Have you recently joined a new company and want to learn the ins and outs of effective email and telecalling?
Are you an experienced professional looking to refine your email and telecalling skills to further excel in your career?
Are you a freelancer or entrepreneur who relies on email and telephone for crucial business communication with clients or customers?
If you’ve checked any of the boxes ☑ above, you CAN’T miss this Mastery Course 🚀.
"This mastery course will provide you with Powerful Strategies to build Strong Rapport with your Customers!"
So Yes This Course Is For
- Graduates: Looking to master professional communication skills that enhance job opportunities and career prospects.
- Freshers: New professionals who want to learn email etiquette and telecalling to build strong relationships confidently and reduce stress, leading to improved performance in their roles.
- Experienced Professionals: Those aiming to refine their email and telecalling skills to strengthen client relationships, boost overall performance, and increase earnings and incentives.
- Freelancers & Entrepreneurs: Those using email and telecalling as primary communication tools, aiming to refine their skills to drive business growth and secure recurring clients.
📩📞 "From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"
🌍 Successfully Delivered to Professionals in International Companies
What you will Learn in this Mastery Course:
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Introduction to Emails
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Email Writing Essentials
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Key Considerations Before Writing an Email
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Recipient Headers: To, Cc, Bcc
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Do's and Don'ts of Email Components
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Mastering Email Tone for Great Client -Relationship
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Understanding Email Tone and Its Components
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Secrets to Setting the Right Tone
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Crafting the Email Body
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Structuring Body Paragraphs (with examples)
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Different Types of Emails
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Closings, Signatures, and Attachments
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Effective Email Closings and Signatures (with examples)
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Key Points for Adding Attachments
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Empathy in Emails to Build Customer Rapport
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Understanding Empathy from a Psychological Perspective
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Demonstrating Empathy in Emails (with examples)
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Advanced Email Etiquette: Enhancing Client Relationships
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Additional Tips for Professional Email Communication
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Bonus: Professional Chat Communication Etiquette Mastery Course
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Bonus: AI Tools Demo – Learn how to enhance your email writing using the latest AI-powered techniques
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Introduction to Telecalling
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Telecalling Essentials
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Phases of Telecalling
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Questioning Technique
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Rapport Building Techniques :Enhancing Client Relationships
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Understanding rapport & Importance of rapport in telecalling
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Different Rapport Building Tools for Calls
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Customer Service Skills
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Handling Mute, Hold, and Escalation
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Dead Air: How to Avoid It
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Dealing with Difficult Customers
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Bonus Course: Professional Conduct
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Ownership & Accountability Mindset
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Bonus Course: Cross-Cultural Communication Etiquette Course
📩📞 "From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"
🌍 Successfully Delivered to Professionals in International Companies
💡Benefits of taking this Course
Imagine being calm and in control, whether it’s a tough email or a difficult phone call. No more anxiety before hitting 'send' or dread before every call. This course guides you through proven techniques, turning stressful emails and calls into opportunities to build lasting client relationships.
- Familiarize yourself with crucial Email Etiquette Guidelines
- Gain a deep understanding of every component of an email
- Gain a deep understanding of email tone and its components
- Understand Empathy as defined by psychologists and how it applies to email communication
- Learn to minimize miscommunication and conflicts with effective email techniques
- Learn how to strengthen professional relationships by avoiding email mistakes
- Learn how to boost your credibility and professionalism via emails
- Master the art of telecalling to enhance your communication skills and effectiveness
- Understand the phases of telecalling to navigate conversations smoothly and professionally
- Learn essential techniques for building rapport and connecting with customers over the phone
- Develop questioning techniques to gather information effectively and address customer needs
- Acquire customer service skills to handle various tasks such as muting, escalation, and managing holds
- Gain confidence in dealing with difficult behaviors, including angry and argumentative customers
- Open doors to new career opportunities and advancement by mastering this indispensable skill
- Stand out in customer-facing roles with your ability to provide outstanding service and support
- Increase your efficiency and effectiveness in handling telephonic interactions, leading to improved outcomes and customer satisfaction
- Understand the fundamentals and importance of effective communication
- Learn the different types of communication: verbal, written, and non-verbal
- Improve your verbal and written communication skills with practical tips and techniques
- Understand the importance of body language, gestures, facial expressions, posture, and handshakes
- Learn the SOLER Technique by Gerard Egan for better professional interactions
- Build confidence, presence, and professionalism in everyday communication
- Bonus Introduction to Voice Modulation to improve tone, clarity, and vocal impact
This course will save you:
🕒 Time – Eliminate trial and error with a step-by-step system that delivers quick results.
💪 Effort – Skip the guesswork with a structured approach that simplifies client communication.
😌 Mental Stress – Gain confidence and ease anxiety with proven strategies for effective communication
You’re Just One Step Away from Your Growth ⬆️
🏢 Delivered & Trusted by Leading MNCs
🎁 Bonuses!!
You Will Also Receive Valuable Bonuses worth Rs 20,000/-
Toolkits & Workbooks ✅
Mini Courses, AI Tools Demo & E-books ✅
WhatsApp Course Community & Certificate ✅
Platinum Plan Extra Bonuses ✅
📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"
You’re Just One Step Away from Your Growth ⬆️
COURSE PLAN
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Video Lectures in Hindi
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1 Year Access
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Access to Workbooks
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Bonus: Access Toolkits
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Bonus: 3 Mini Courses
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Bonus: Demo of AI Tools (like ChatGPT)
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Course Community
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Certificate of Completion
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Future Updates
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Evaluation of Assignments & Assessments
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Bonus: E-Books
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Bonus: Verbal and Non-Verbal Communication Etiquette Course
₹ 747/-( 1 Year Access)
🏢 Delivered & Trusted by Leading MNCs
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Video Lectures in Hindi
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Lifetime Access
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Access to Workbooks
-
Bonus: Access Toolkits
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Bonus: 5 Mini Courses
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Bonus: Demo of AI Tools (like ChatGPT)
-
Course Community
-
Certificate of Completion
-
Future Updates
-
Evaluation of Assignments & Assessments
-
Bonus: E-Books
-
Bonus: Verbal and Non-Verbal Communication Etiquette Course
₹ 1227/-(One-Time Payment – Lifetime Access)
🏢 Delivered & Trusted by Leading MNCs
📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"
💯% Full Support Guarantee
Platinum Experience👑
Pre-Recorded Content
Access the video lectures and bonus content at your own pace and convenience.
Lifetime Access
Enjoy unlimited access to the course anytime, anywhere.
Future Updates
Receive access to all future updates, keeping you aligned with the latest industry trends and best practices.
Expertly Designed Content
Benefit from modules crafted by an International Corporate Trainer for practical and impactful learning.
Trusted by MNCs
Learn from a course that has been successfully delivered to multinational corporations, to enhance their employees client relationship skills.
Bonuses: E-books & Pdfs
Lifetime Access to all e-books, pdfs, workbooks, & assessments.
Bonuses: 5 Mini Courses
Lifetime Access to all 5 mini courses designed to further enhance your client communication skills.
Bonuses: Verbal & Non-Verbal communication Etiquette course
Lifetime Access to all 5 mini courses designed to further enhance your client communication skills.
AI Tools Demo
Learn how to use powerful AI tools like ChatGPT & others to draft impactful emails and streamline client communication with ease.
Course Community
Become part of the exclusive Softskillspedia Titans WhatsApps Community and learn with your fellow learners.
Evaluation
Evaluation of assignments and assessments to monitor your progress and strengthen practical application of skills.
Certificate of Completion
Earn a sharable certificate of completion to showcase your commitment.
💯% Full Support Guarantee
With our 100% Full Support Guarantee for the Corporate Communication Mastery Program, you can enroll with complete confidence. This comprehensive training is designed to help you master emails, calls, and verbal & non-verbal communication—skills that are essential in today’s professional world.
Through this program, you will gain practical insights and proven techniques to communicate with clarity, confidence, and professionalism in every interaction.
But we don’t just stop at training—you’re fully supported throughout your journey. You’ll get access to our WhatsApp community for continuous guidance, doubt-solving, and peer learning. And in case you need deeper assistance, we also provide one-to-one support to personally guide you and ensure all your doubts are clearly resolved.
Your growth and success are our top priority, and we are committed to supporting you every step of the way.
🏢 Delivered & Trusted by Leading MNCs
Meet Your Coach
Esha Manchanda
Customer-Relationship Coach | Corporate Leadership and Soft Skills Coach | Public Speaker
Esha is a certified, Customer-Relationship, Leadership and Soft Skills Corporate Coach, who has transformed the lives of numerous professionals through her deep expertise and passion for personal growth. By qualification, she is an Engineer with a Bachelor of Engineering Degree in Computer Engineering from the prestigious University of Pune. Early in her career, she worked as an Escalation Network Engineer at leading tech giants like Cisco and Orange, gaining valuable experience in the corporate world.
However, despite her technical background and success in the IT field, she always felt a strong pull towards connecting with people on a more meaningful level. Her passion for communication, leadership, and personal development inspired her to make a bold shift in her career path, moving from engineering to training. She realized that her true calling was to help others succeed, by empowering them with the essential communication and leadership abilities that drive success in the corporate world.
Today, she works full-time as a Customer-Relationship, Leadership, and Soft Skills Coach, where she has carved a niche for herself as a highly sought-after trainer. Her workshops and training programs have been delivered to employees at leading multinational corporations such as VMware, British Connections, Checkpoint, and many others. Through her courses, she helps professionals unlock their full potential by mastering the art of communication, building strong client relationships, and developing key leadership traits.
Trained Professionals
From MNC'S
Empowered Minds Globally
Delivered International & National Trainings
Don't Just take our Words!
"See what employees from international MNCs have to say about Esha's trainings."
"Successfully delivered this course to leading MNCs "
🔥NOW'S THE Time TO ACT
🚨 Don’t Miss Out on Transforming Your Client Relations! 🚨
Imagine this—mastering essential communication skills across emails, calls, verbal & non-verbal interactions for just ₹747 / ₹1,227 (lifetime access)—that’s less than the cost of 2–3 pizzas.! 🍕
🔥Yet, skipping this could mean continuing to struggle with client conversations, lacking confidence, and missing out on key professional opportunities. While companies invest 4x or more per employee for similar training, you’re getting the same practical, real-world skills at a fraction of the cost. The question is—will you invest in your growth today?
💡By enrolling now, you’ll gain access to a proven system trusted by professionals at top MNCs—plus:
- Build confidence in every email and call — no fear, stress, or guesswork
- Learn to use AI tools (like ChatGPT) to write professional emails with ease
- Access exclusive bonuses: workbooks and toolkits to strengthen client relationships
- Get access to mini courses (3 mini courses with ₹747 plan / 5 mini courses with lifetime access in ₹1,227 Platinum Plan)
- Receive ongoing support via the SoftSkillsPedia Titans WhatsApp Community and guidance from your coach
- Track your progress with assignment evaluations and assessments (Platinum Plan)
- Enjoy lifetime course access with free updates (Platinum Plan)
- Unlock a 2+ hour Verbal & Non-Verbal Communication Etiquette Course and a Voice Modulation Mini Course (Platinum Plan)
📩📞"From Inbox to Call: Achieve Excellence in Building Strong Customer Relationships"
You’re Just One Step Away from Your Growth ⬆️
🏢 Delivered & Trusted by Leading MNCs
FAQs
Most Frequently Asked Questions
We’ll begin with the basics and gradually move to advance topics during the mastery course.
This course is available in Hindi language.
- This course will benefit your career or professional development by equipping you with essential skills in telecalling and email etiquette. These skills are highly sought after in various industries and can significantly enhance your effectiveness in communication, customer service, and professional interactions. By mastering telecalling techniques and email etiquette, you’ll be better equipped to excel in roles that involve client communication, sales, customer support, and more.
- This course is suitable for individuals at all levels, including beginners. No prior experience is required to enroll in this course. The content is designed to cater to learners with varying levels of familiarity with telecalling and email etiquette concepts. Whether you’re new to the field or looking to refine your existing skills, you’ll find valuable insights and practical techniques to enhance your proficiency in communication.
- There are no specific prerequisites for enrolling in this course. It is open to anyone interested in improving their telecalling and email etiquette skills. Whether you’re a working professional, student, entrepreneur, or job seeker, you’ll find the content accessible and relevant to your needs. All you need is a willingness to learn and a desire to enhance your communication abilities.
- Yes, upon successful completion of the course, you will receive a certificate of completion. This certificate serves as a recognition of your achievement and demonstrates your commitment to professional development. You can showcase this certificate on your resume, LinkedIn profile, or professional portfolio to highlight your newly acquired skills in telecalling and email etiquette.
- Yes, the course includes assignments and assessments to reinforce learning and measure your understanding of the material.
- ✍️ All submissions will be personally evaluated by your coach, and you’ll receive detailed feedback to help you improve and grow. (Platinum Plan)
- Absolutely! Once you enroll in the course, you’ll gain access to the Email Etiquette & Telecalling Mastery Course Softskillspedia Titans WhatsApp community, where you can ask questions, seek assistance, and connect with your fellow peers and trainer.