REFUND POLICY

Once you have made a purchase and completed the payment for the Email Etiquette and Telecalling Mastery Course, the course can only be accessed by the purchaser using their registered credentials.

However, to ensure your complete satisfaction, we offer a 2-day, 100% Money-Back Guarantee. If you are unsatisfied with the course for any reason, you may request a full refund within 2 days of your purchase — no questions asked. Simply email us at csoftskillspedia@gmail.com with your name and payment details, and we’ll process your refund promptly.

Please note:

• Refunds are only available within the first 2 days of purchase. After this period, no refunds will be processed.
• The course is non-transferable and cannot be shared or transferred to others under any circumstances.
• The course content is copyrighted and cannot be copied, altered, distributed, or used for any other purpose without the express written permission of Softskillspedia.

Refunds will not be issued if there are changes to the course structure or content. Softskillspedia reserves the right to modify the terms and conditions of this policy without prior notice.